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Flagship/RetailUpdated 2 days ago

As of August 1, 2024, store credit is the primary refund method for returns. Store credit will be issued as a Golf Wang e-gift card or loyalty code unique to each customer.

Return & Exchange Eligibility:

  • Orders must be returned within 7 days of purchase.

  • Items must be in new, unworn condition with original packaging.

  • Proof of purchase is required for all returns and exchanges.

  • Only variant exchanges or exchanges for items of equal value are permitted. If your requested exchange is unavailable, store credit or a refund (if applicable) will be issued.

  • All flagship purchases must be returned to the original store of purchase.

  • If your item is damaged or incorrect, you are eligible for a refund to the original payment method across all retail locations. 

Location-Specific Return Details:

  • Golf Wang LA (Los Angeles) & Golf Wang NYC (New York City): Returns are eligible for store credit or exchange only.

  • Golf Wang London: Returns are eligible for store credit, exchange, or refund to the original payment method.

  • Golf Wang Sydney: 7 days exchange or store credit unless a longer period and/or different remedy is mandated under the Australian Consumer Law.

Please Note: Store credit issued from the London flagship can only be redeemed in-store at the London location. Store credit issued from the Sydney flagship can only be redeemed in-store at the Sydney location.

Important Notes:

  • Washed, worn, or used items, including jewelry and shoes, are not eligible for return or exchange.

  • Final sale items — including but not limited to pre-order collections, boxers, briefs, and hats — are not eligible for return or exchange.

  • Online purchases are not eligible for return or exchange at retail stores, and in-store purchases cannot be returned or exchanged online.

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