Flagship/RetailUpdated 2 months ago

As of August 1, 2024, store credit is the primary refund method for returns. Store credit will be issued as a Golf Wang e-gift card or loyalty code unique to each customer.

Return & Exchange Eligibility:

• Orders must be returned within 7 days of purchase.
  

• Items must be in new, unworn condition with original packaging.
  

• Proof of purchase is required for all returns and exchanges.
  

• Only variant exchanges or exchanges for items of equal value are permitted.
  

Location-Specific Return Details:

• Golf Wang Los Angeles (LA) & Golf Wang New York City (NYC): Returns are eligible for store credit or exchange only.

• Golf Wang London: Returns are eligible for store credit, exchange, or refund to the original payment method.
  

Please Note: Store credit issued from the London flagship can only be redeemed in-store at the London location.

If your item is damaged or incorrect, you are eligible for a refund to the original payment method across all retail locations. All flagship purchases must be returned to the original store of purchase.

Important Notes:

• Washed, worn, or used items, including jewelry and shoes, are not eligible for return or exchange.
  

• Final sale items — including but not limited to pre-order collections, boxers, briefs, and hats — are not eligible for return or exchange.
  

• Online purchases are not eligible for return or exchange at retail stores, and in-store purchases cannot be returned or exchanged online.
  

Processing Time:

• Please allow up to 8–10 business days for returns to be processed.
  

If your requested exchange is unavailable, store credit or a refund (if applicable) will be issued.