Order CancellationsUpdated 2 months ago

To cancel an order, please contact Customer Support here. You will receive a notification once your order has been successfully canceled.

If your cancellation is approved and refunded to the original form of payment, please allow up to 8–10 business days for the refund to process. If you have not received your refund within that time frame, please reach out to Customer Support.

Cancellations are only possible before an order reaches the packing or shipment phase. Orders containing items marked as final sale cannot be canceled.

During drop seasons, cancellations must be requested within 24 hours of purchase to ensure they can be processed.

Once your order has been placed and payment has been successfully processed, individual items cannot be edited or changed.