ORDER CANCELLATIONSUpdated 7 months ago

To cancel an order, please contact Customer Support. You will be notified when your order is canceled.

If an order cancellation was processed back to the original form of payment, please allow up to 8-10 business days for the refund process. If your refund has not been received within that time frame, please contact Customer Support.

Canceling an order is only possible before it reaches the packing or shipment phase. Any items marked as final sale cannot be canceled.

During drop seasons, order cancellations should be made within 24 hours of purchase to ensure a successful cancellation.

Once your order has been placed and your payment has successfully been processed, individual items can’t be edited.