Return to Sender/Involuntary ReturnsUpdated 2 months ago

If your order is returned to the sender, you will be notified via the email address used at checkout. Once the order is received and processed at our warehouse, a follow-up notification will be sent.

Customers will have 5–7 business days to respond with their preference: either a refund in the form of store credit (excluding original shipping charges) or a request to have the order re-shipped.

Refunds to the original payment method may be considered on a case-by-case basis. 

Please note that original shipping charges are non-refundable.