What is Golf Wang’s online return & exchange policy?Updated 11 days ago

Return Eligibility

Domestic -  Items must be postmarked within 7 days of delivery and returned in new, unworn condition. To submit a return, please click here.

International - Items must be postmarked within 7 days of delivery and returned in new, unworn condition. To submit a return, please click here. 

EU Right of Withdrawal: EU consumer protection law requires merchants to inform customers about their right to withdraw from online purchases within 14 days of delivery. If you are located in the EU and would like to withdraw your purchase, please visit the withdrawal link here.

Return Method

All approved returns are issued as store credit in the form of a Golf Wang e-gift card / loyalty code. Please see more information about e-gift cards and store credit here. 

Refunds are available in cases where you receive a damaged or incorrect item— contact Customer Support within 7 days of delivery for assistance.

Exchanges
Only equal-value or variant exchanges are permitted. If the requested exchange is unavailable, store credit will be issued instead.

Non-Returnable Items

• Washed, worn, or used items
• Pre-order collections, boxers, briefs, jewelry, socks, and hats 
  
• Items marked as final sale

Shipping Costs
Original shipping charges are non-refundable, unless the item received was damaged or incorrect.

Online vs. In-Store Purchases
Items purchased online cannot be returned or exchanged in retail stores, and in-store purchases cannot be returned online.

Processing Time
Please allow 8–10 business days for returns to be processed once received.

Hawaii, Alaska, & APO/FPO Orders
Customers in these locations should contact Customer Support to initiate a return or exchange.

Refunds to the original payment method may be granted on a case-by-case basis.