FAQs

What is Golf Wang’s online return & exchange policy?

Return Eligibility. Items must be postmarked within 7 days of delivery and returned in new, unworn condition. To submit a return, please click here. Return Method. All approved returns are issued as store credit in the form of a Golf Wang e-gift card

What is the return & exchange policy for Golf Wang flagship stores?

Return Conditions. Location-Specific Return Details. Damaged or Incorrect ItemsIf your purchase was damaged or incorrect, a refund to the original payment method may be issued at all flagship locations.

International orders – Are there any fees or tariffs on my package?

All international orders placed on golfwang.com are shipped via DHL Express or FedEx. Please allow 5–10 business days for order processing. Once shipped, delivery may take up to 8 weeks depending on destination and local customs procedures. All inter

What payment methods are accepted?

Golf Wang accepts most major credit cards, including Visa, Mastercard, and American Express. We also accept Apple Pay, Google Pay, Shopify Pay, and PayPal. You can redeem Golf Wang e-gift cards and store credit at checkout. Additionally, we support o

Do you offer any payment plan options?

Yes! We offer payment plan options at checkout. Just select your preferred installment provider during the payment step.

How do you ship?

All orders placed on golfwang.com are shipped via USPS, UPS, FedEx, or DHL Express, depending on your location and selected shipping method. You’ll receive a tracking number via email once your order ships. Golf Wang is not responsible for any lost,

Where do you ship?

Domestic:We ship to all 50 U.S. states. International:We ship to most countries worldwide. For full details, see our international shipping information here.

How do I track my order?

When your order ships, you’ll receive an email or text with tracking info. Please allow 24–48 hours for the tracking number to register in the courier’s system.

Do you provide return labels to Hawaii, Alaska, APO/FPO addresses?

At this time, return labels are not automatically provided for orders shipped to Hawaii, Alaska, or APO/FPO addresses. Please contact Customer Support to initiate a return or exchange.

Why hasn’t my tracking updated?

Tracking numbers can take 24–48 hours to activate after they're issued. If there’s still no update after that time, contact Customer Support for help. How can I check my tracking?. Will I have to pay customs fees?. See more international shipping inf

Why isn't my tracking number updating?

Tracking numbers can take 24–48 hours to activate after they're issued. If there’s still no update after that time, contact Customer Support for help.

How do I update my shipping address once my order is placed?

Please confirm your order and account details before checkout. Once a shipping label is created and tracking is sent, we cannot update the address. If your order ships to the wrong address, contact Customer Support for assistance.

Can I edit my order after it's been placed?

After payment is processed, we’re unable to make changes to your order. If your order hasn’t begun processing, it may also be eligible for cancellation. Once a tracking number has been generated, changes or cancellations are no longer possible.

Can you guarantee a delivery date?

Delivery dates cannot be guaranteed. Shipping times vary based on the destination, courier, and any applicable customs delays.

How long does it take to process a return?

Once your return arrives at our warehouse, please allow up to 14 days for it to be received and processed. After your return is approved, we will issue store credit or process your requested exchange. You will receive a confirmation email once your r

My shirt is defective after I washed it. How do I return it?

Washed or worn items cannot be returned or exchanged. We recommend reviewing the care instructions on the garment label before washing to help maintain the quality and longevity of your item.

Are online returns free?

Return shipping costs are the responsibility of the customer. US customers can purchase a QR code or shipping label through the returns portal. Original shipping charges are non-refundable. Return shipping will be covered only if:. Domestic Orders. S

I received an incorrect or damaged item. What should I do?

If you received the wrong item or your order is incorrect, contact Customer Support within 7 days of delivery for assistance.

My package was marked delivered, but I didn’t receive it?

Please contact Customer Support if you are experiencing delivery issues with your order.

When will you restock products?

Stay updated on collection drops and restocks by signing up for the Golf Wang newsletter or enabling push notifications and SMS alerts through the Golf Wang App.

Why did I receive a refund for an item that I purchased?

We strive to maintain accurate stock, but product availability cannot always be guaranteed. We may revise, discontinue, or cancel any product or order, and if this happens, you will be notified and a refund will be issued.

Can I combine my orders so shipping is cheaper?

Unfortunately, orders cannot be combined to reduce shipping costs.

How do I download the Golf Wang App?

The Golf Wang App is available for both iOS and Android devices. iPhone/iPad Users: Download the app from the Apple App Store here. Android Users: Get it on the Google Play Store here.